Technical Support FAQ's Q.  I cannot view any eStatements. I select the statement I wish to view from the drop-down menu, click on the "Get Statement" button, but nothing appears. Q.  I cannot view any eStatements. When I select the eStatement I want to view from the drop-down menu and click the 'Get Statement' button, I receive the following error message in Internet Explorer: 'Internet Explorer cannot download'. Q.  Why am I unable to see all of my data and menus without scrolling from side to side in SunNet Online Banking? Q.  Why must I have cookies enabled to access SunNet Online Banking? Q.  Can I use Quicken/MS Money with SunNet Online Banking? Q.  What version of Quicken/MS Money can I use with SunNet Online Banking? Q.  What is Direct Connect? Q.  What type of accounts can I access through Quicken/MS Money and what transaction history is available? Q.  Where can I get additional technical support for MS Money? Q.  Where can I get additional technical support for Quicken? Q.  I lost or dont know my Member Number and / or PIN to login to SunNet. What do I do now?